Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase.

Due to the nature of our products and international shipping, we do not accept physical returns.

Refunds & Replacements

We offer a free replacement or full refund if:

  • Your item arrives damaged
  • You receive the wrong item
  • Your order is lost in transit

To request a refund or replacement, please contact us within 14 days of delivery.

How to Request

Email us at: admin@trendsizzles.com

Include:

  • Your order number
  • A description of the issue
  • Photos (if item is damaged or incorrect)

 

Processing Time

Refunds are processed within 5–10 business days after approval.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@trendsizzles.com.